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Stop treating doctors like school children

As more doctor pay is being tied to patient satisfaction and “outcomes,” a recent Forbes article argues that “It’s only a matter of time before physicians will see the bulk of their compensation tied to quality measures.” To prepare for this pay-for-performance apocalypse, the article cites Medical Group Management Association (MGMA) CEO Haylee Fischer-Wright, MD, who urges physicians to “build data analyses” and take steps to “keep their patients satisfied.” These sound bites might go over well in a boardroom (assuming there are no physicians present). But let’s consider two little problems. First: Neither pay-for-performance (P4P) nor patient satisfaction has been sh...

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