“Whatever is measured is managed” is the fundamental principle in management science. Nowhere is this better exemplified than in a small, obscure reciprocal insurance company in Washington, D.C., once the provider of choice for two-thirds of all doctors in Washington, D.C. For it, the writing is on the wall in 2001. It is rated “AMB3”
The cost-driver in every medical malpractice lawsuit originally appeared in KevinMD.com.
