As physicians, we are used to asking our patients lots and lots of questions. It’s our job to elicit information, listen, and then come up with a management plan. There’s a standard script every doctor goes through, based on the science of medicine, and we usually have this memorized to a tee. And that’s all very well and good. However, as with many things in life — especially those that involve human beings and an emotional (and dare I say, spiritual) component — it’s always more than just the science.
There’s one great question, however, that doctors utilize to a lesser degree than almost any other. And that’s a simple: “What are your goals?” This can come in a variety of different ways, such as: “What are you hoping for?” or “Where do you see yourself in one month?” It can be used at different points, depending on the circumstances — at the beginning of a discussion, before tests are ordered, or in the case of a hospital attending physician (which I am involved in most) — right upon discharge.
Your patients are rating you online: How to respond. Manage your online reputation: A social media guide. Find out how.
