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Want to improve your patient reviews or relationships? Learn to be present.

I recently came across an article in the Journal of Urology that was trying to understand the determinants of patient satisfaction in the outpatient setting. They surveyed 500 patients over two months and asked questions about demographics, expectations regarding the time frame to obtain an appointment, appointment wait times, and the amount of time they Read more… Want to improve your patient reviews or relationships? Learn to be present. originally appeared in KevinMD.com.

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