What patients need vs. what patients want [PODCAST]

“Patients want more than simply learning about a problem and how to treat it. Patients want reassurance. While I summarized the proposed surgical treatment, I watched for signs of anxiety or lack of understanding. Ultimately, my patient wanted to have confidence that I was the right person for the job and that I would do

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What patients need vs. what patients want [PODCAST] originally appeared in KevinMD.com.

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