Your doctor may need lessons from a used car salesman

The other day I felt like a used car salesman.

I was carefully phrasing my words, picking out just the right ones — the kind that really pack a punch — and delivering them at the right moment, with the perfect momentum. I was trying to make a sale.

Now, my cadence happened to be spot on, as I approached the finish line: the part where I get to package it all up. At least I thought I was. But as I wrapped things up, scanning the room for reaction, all I heard was … crickets.

But here’s the thing. I wasn’t selling anything used. I wasn’t even selling anything new, per se. In fact, I wasn’t selling anything at all, in the truest sense of the word.

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