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‘An Arm and a Leg’: She Tangled With Health Insurers for 25 Years — And Loved It

[protected-iframe id="2ab20e1f074fcb30b9e2b3190e0fa855" height="188" width="100%" /] Can’t see the audio player? Click here to listen. [khn_slabs slabs="951773"] Barbara Faubion’s boss, an insurance broker, used to tell clients: “Listen, you don’t need to be on the phone for four hours with Blue Cross Blue Shield. Let us do that. I have a person.” Faubion was that person. And she got up every day psyched to go to work, which she said puzzled her friends. “They’d go, ‘You love your job?!? You spend your whole day talking to an insurance company. Are you kidding me?’” She was not kidding. Faubion loved to win — and she was really...

Read the full post at Syndicate – Kaiser Health News
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