Author's posts
Health care communication in a post-COVID world: What’s changed and what’s not since the pandemic
An excerpt from The Mumbo Jumbo Fix: A Survival Guide for Effective Doctor-Patient-Nurse Communication. If you’re like me, you mark life’s timeline by three milestones—before COVID, during COVID, and after COVID. While most of us no longer …
Building trust with patients: the power of credibility, trustworthiness, and likeability
An excerpt from The Mumbo Jumbo Fix: A Survival Guide for Effective Doctor-Patient-Nurse Communication. When advertising agencies launch a new ad campaign, one of their popular strategies is the testimonial. As consumers, we see testimonials all the ti…
Communication protocols exist for a reason
An excerpt from The Mumbo Jumbo Fix: A Survival Guide for Effective Doctor-Patient-Nurse Communication. Team building is a popular trend in health care. It promotes cooperation, trust and respect, improves communication, and enhances patient outcomes….
