As a mom to two little girls, I understand the lure of online forums. With so many accessible tools — including Google, Instagram, and online support groups like Facebook groups — before a parent brings their child to the doctor, they will inevitably first post their inquiry online.
They post a picture: “What’s this rash?”
Or they’ll write: “My baby has had a fever of 135-degrees! Do I need to take her to the pediatrician or can she, just like, … sleep it off?”
The most amusing part of the exchange is inevitably the answers received:
Your patients are rating you online: How to respond. Manage your online reputation: A social media guide. Find out how.
