After adjustments for race, poverty level and other factors, plans serving the highest proportions of disadvantaged populations improved considerably in the rankings.
The Centers for Medicare and Medicaid Services said the change is intended to ensure that providers receive their complete payment and that any diversion of funds is legal.
Other readers ask what can be done to challenge unexpected medical bills — whether the result of an emergency room visit or after a change in prescription drug coverage.
Everything from private rooms down to motorized shades and acoustic panels are elements of design that cater to patient comfort and recovery, and boost satisfaction, design expert Rebecca Donner says.