Gaining insight into the customer’s perspective often occurs when one steps into the customer’s shoes, even if it’s in a different service industry. However, it’s crucial to remember that employees are individuals with their own…
Subscribe to The Podcast by KevinMD. Catch up on old episodes! Join Scott Abramson, a neurologist, as he explores the delicate balance between medical efficiency and genuine compassion in the fast-paced world of health care. Discover practical i…
What is working? I often encounter variations of this question on social media. The response is frequently met with silence or lackluster positivity. I’ve engaged in conversations with numerous inspirational physicians who have shared their tales…
To compliment and complement the KevinMD article “Why physicians need to write,” by Dr. Louise Aronson, I’ll share why patients, at least this patient, write. I wrote What Patients Want: Anecdotes and Advice because I had been “…
Subscribe to The Podcast by KevinMD. Catch up on old episodes! Join Samuel Shem, a renowned novelist, playwright, activist, Rhodes Scholar, and professor in medical humanities at NYU School of Medicine. We’ll dive into his latest novel, Our Hospi…
Physicians are struggling with challenges navigating the health care system while trying to provide the best possible care for their patients. Sometimes, struggles at work are compounded by struggles at home as we all face stressors during our travel t…
Though often described as friendly and a great team player, I sometimes find myself harboring strong opinions. When pushed, my personality occasionally veers towards the rebellious. I disdain formal meetings, struggle with office politics, and lack the…
Often in coaching sessions, a client will bring to the session a problem or obstacle in their path forward. In life, challenging situations can make us feel stuck and unable to move. We find ourselves remaining in relationships, jobs, or patterns that …
Subscribe to The Podcast by KevinMD. Catch up on old episodes! Join Grace Torres-Hodges, a podiatrist with a passion for physician autonomy and patient-centered care. We’ll delve into the significance of clarity in purpose and how the direct care…
Remember organic chemistry? I have a distinct memory of a rainy December day many years ago. I am standing in the hallway of the chemistry building at UC Davis, looking at a list taped to the wall of social security numbers and corresponding grades. I …