Setting limits, asking for help, delegating, or even saying “no” are important assertiveness skills. Health care professionals should be proficient in assertiveness because of the potential impact on patient safety, patient experience, workforce health, and cost-effectiveness. Assertiveness examples How might these assertive statements influence outcomes? “I haven’t had training in using that IV pump and
Empowering health care professionals: the art of saying “no” and more originally appeared in KevinMD.com.
