When protocol kills: a tragic lesson from the ER

My wife once told me, “It was like everyone was your friend.” And she may be right. I connect well with others and take an honest interest in them. In practice, I always ask where they are from. I find that a great opener, and even Alzheimer’s patients and the elderly can often answer that

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When protocol kills: a tragic lesson from the ER originally appeared in KevinMD.com.

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