In Daniel Goleman’s model of emotional intelligence (EQ), there are two main competencies: Personal competency, which includes self-awareness, self-regulation, and motivation; and social competency, which includes social skills and empathy. We can think of both competencies in terms of communication. Personal competency relates to our abilities to identify and value our needs, wants, limits, etc.,
Why emotional intelligence is critical for safe nurse staffing originally appeared in KevinMD.com.
