Whatever industry you’re in, if you don’t find a way to tie the core of your business back to the humanity of every individual person you employ or serve, then you and your business are in trouble.
Healthcare has been in the process of changing its culture and its business model for years. Leaders have had to consider how to combine the efficiencies and quality of standardization with the understanding that every person is different and health is…
More people than ever seem to finally be ready for a racial reckoning –acknowledging systemic racism and racial inequalities and seeking ways to address them. We can question the motives of how organizations have responded, but we should all be workin…
The pandemic also has accelerated changes in the way people access care. One of those changes is the acceptance of digital therapeutics or digital care pathways. These are digital tools deliver clinically valid treatments for a range of chronic health …
Leaders today have an especially difficult challenge in bringing people together who can’t actually be together. What should leaders do to create healthy cultures? Force impersonal standardized ways of doing things or embrace today’s age of personaliz…