Category: primary care

How do patients really feel about virtual care and electronic patient engagement?

Recently, a Harris Poll conducted an online among 2,055 adults ages 18+. The survey was conducted within the United States between March 25 to 29, 2021.  The survey focused on individuals who had interacted with the health care system in the last year….

The life cycle of emotion in medicine

Interviewing for medical schools was intense, excruciating, and terrifying. Despite the difficult questions, there are three that stand out to me. The first was to differentiate sympathy from empathy, where I spent 30 minutes defending my answer to be …

How this physician escaped the system [PODCAST]

“If you are happy with where you are in the current system – that is wonderful, continue what you are doing. However, if you are feeling trapped, frustrated, or like the work you are doing is no longer meaningful, then there are plenty of opportu…

A student’s volunteer experience at a mobile outreach clinic

In my junior year of high school, I applied for and went on an educational mission trip to the Dominican Republic. Being the son of Uruguayan immigrants, I felt at home in the rural setting while my many classmates marveled at their first view of a cul…

The health care documents needed at each stage of life

If your 85-year-old mother was rushed to the hospital, would you be able to get the information you need about her condition from the doctors treating her? If your college-age son showed signs of severe depression, could you talk to his therapist? What…

Metric shock: the unintentional consequence of measuring

Health care in U.S. hospitals is suffering from three under-recognized conditions that I will refer to as “Metris,” “Severe Metris” and “Metric Shock.” Metris occurs when a health system begins to focus more on achieving certain metrics than on improvi…

Rest in peace, primary care [PODCAST]

“The corporatization of medicine has destroyed primary care as a specialty. The primary care physician is supposed to be your go-to doctor, your advocate, the coordinator of your health care. Now that corporations buy out hospitals and private pr…

Physicians should heal themselves first

I was trained in delivering bad news. I knew what to expect. I knew the questions that would come. I have learned the stages of grief. More importantly, I had done this before many times in the past 15 years. This is my job and my responsibility, I tol…

Bloated notes are a huge problem and a time suck

In a moment of caffeine-depleted delirium, I volunteered to head the creation of a “notes committee” for my 80-member hospitalist group. I placed myself on a 72-hour hold and quickly established a group consensus: “Bloated notes are a huge proble…

Reflections of an aging physician

A guest column by the American College of Physicians, exclusive to KevinMD. I recall with crystal clarity the day I finished my residency training and thinking to myself that at that point in time, I probably knew the most medicine I ever would. Fast f…