The events of the past two years have irrevocably shifted hospital capacity management practices. From new COVID-19 variants and unpredictable surges to downstream impacts like delayed procedures and the great reshuffling and resignation of hospital st…
It was a summer day seven years ago. We had closed our first U.S. hospital customer for my digital health company, which enables health systems to deliver digital care journeys for patients (e.g., surgery, oncology, chronic care, etc.). I was ecstatic!…
Patients need access to their health care data and health care consumers need access to their health care information. Data and information are not the same. Data is akin to the ingredients for a meal, while information is more like the meal. Imagine o…
A little-known fact about doctors that most patients would find horrifying is that physicians don’t keep track of their results. If I botch a knee surgery so badly that my patient requires five repairs by a different specialist, I might never find out….
As a result of the COVID-19 pandemic, health care innovation has been occurring at an unprecedented rate. A growing focus on technology – and the ways that it can help improve patient care and the provider experience – is now at the forefront, and many…
As a result of the COVID-19 pandemic, health care innovation has been occurring at an unprecedented rate. A growing focus on technology – and the ways that it can help improve patient care and the provider experience – is now at the forefront, and many…
Today medical records are developed for a single encounter (an outpatient visit or hospital stay). The medical records for an encounter are signed off at the end of the encounter and cannot be changed. An addendum medical record can be added later to c…
On March 10, I had the distinct privilege of presenting to the ONC Health IT Advisory Committee at their meeting titled “Health Equity by Design.” The presentation highlighted five areas of focus for health IT in reducing health disparities…
I’m an RN and clinical informaticist. When I was studying health care informatics, I learned about physician resistance. The idea is that physicians are uniquely resistant to EHRs and health care information technology (HIT) apps. If only they we…
What is it about the documentation of patient encounters that is so aggravating? I was ecstatic to be part of the generation that entered the computer age in medicine. The first day I opened a chart on a pull-down menu within a pixelated screen I felt …
