When a colleague brings a medical billing problem to human resources director Steve Benasso — he goes to battle. “I am a bulldog on this stuff,” he said. In this episode, Benasso tells how he does it.
A podcast listener who works in the health insurance industry says that when you’re trying to untangle a problem with your health insurance company ask the representative on the phone to slow down. And if need be, don’t hesitate to ask to speak with a supervisor.
In the first quarter of 2020, half the country’s economic devastation happened in the health care sector. Much of the slowdown came after hospitals postponed elective surgeries and as Americans skipped routine doctor’s office visits.
The Families First Coronavirus Response Act requires private insurers to pay for certain services related to coronavirus testing at no cost to the patient. But gaps in the protections expose patients to unexpected medical bills.
This week on “An Arm and a Leg,” a front-line physician wonders if the health care industry’s drive for “efficiency” has robbed the system of surge capacity, leaving the nation underprepared to respond to the COVID-19 pandemic.