Author's posts
Call Centers Replaced Many Doctors’ Receptionists. Now, AI Is Coming for Call Centers.
Artificial intelligence products with lifelike voices are being marketed to schedule or cancel medical visits, refill prescriptions, and help triage patients. Soon, many patients might initiate contact with the health system by speaking not with a human but with AI.
At Social Security, These Are the Days of the Living Dead
In recent weeks, Social Security has been plagued by problems related to technology, system errors, and even the marking of living people as dead.
In Trump’s Team, Supplement Fans Find Kindred Spirits in Search of Better Health
President Donald Trump’s health team has deep financial ties to the supplements industry. Now they’re poised to boost its growth and remake the government’s approach to health.
Telehealth Companies Boost Ad Spending While Taking on More Complex Medicine
Telehealth startups including Ro and Nurx are spending millions to promote themselves as easy dispensers of medicines. Some companies offer care for birth control, sexual dysfunction, and more complex conditions, including behavioral health disorders and obesity.
Health Care AI, Intended To Save Money, Turns Out To Require a Lot of Expensive Humans
Despite the hype over artificial intelligence in medicine, the systems require consistent monitoring and staffing to put in place and maintain. Checking whether an algorithm has developed the software equivalent of a blown gasket can be complicated — and expensive.
TV’s Dr. Oz Invested in Businesses Regulated by Agency Trump Wants Him To Lead
Celebrity doctor Mehmet Oz recently held broad investments in health care, tech, and food companies. Were he confirmed to run the Centers for Medicare & Medicaid Services, his job would involve interacting with giants of the industry that have contributed to his wealth.
Trump Leads, and His Party Follows, on Vaccine Skepticism
Former President Donald Trump has presided over a landslide shift in Republican views on vaccines, reflected in false claims by candidates in election primaries, puzzling conspiracies from prominent conservatives, and a surge in anti-vaccine policies in statehouses.
Trump Leads, and His Party Follows, on Vaccine Skepticism
Former President Donald Trump has presided over a landslide shift in Republican views on vaccines, reflected in false claims by candidates in election primaries, puzzling conspiracies from prominent conservatives, and a surge in anti-vaccine policies in statehouses.
Cyberattacks Plague the Health Industry. Critics Call Feds’ Response Feeble and Fractured.
Health care weathered more ransomware attacks last year than any other sector, and that was before a debilitating February hack of payments manager Change Healthcare. Executives, lawyers, and policymakers are worried the federal government’s response is underpowered, underfunded, and too focused on hospital security.
Cyberattacks plague health care. Critics call the federal response ‘inadequate’
The Change Healthcare cyberattack sparked a new strategy from the federal government on preventing destructive ransomware crimes. Critics say it doesn’t go far enough.
